When your online purchase is complete you will receive an email containing your order confirmation number and delivery details. Once your order has been dispatched you will receive an email containing a link from Australia Post that will allow you to track and trace the status of your delivery at any time.

Please note, if you are purchasing more than one item, your items may be shipped separately using individual tracking numbers.

Alternatively, log in to your Aquila Online account and click ‘My Orders’ to view your order status.

* Please refer to our Delivery Guide for an estimate of when your order will arrive. 

Who can we connect you with?
In-Store Team
Connect live with our in-store team for product advice and recommendations.
chat with the team in-store
Customer Service
Chat to customer service for support with an enquiry such as an order or a return.
chat with customer Service