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Shipping

Australia & New Zealand  |  International

  • Aquila Online offers free standard delivery to anywhere within Australia for orders over $100.
  • Aquila Online will ship each order to one nominated Shipping Address only.
  • Aquila Online orders will be processed on the next business day, pending stock availabilities.
  • All standard orders will be delivered using Australia Post's eParcel. It is recommended your preferred delivery address is a business address, as all orders will be delivered during normal business hours.
  • All Express Post orders will be processed within 48 hours of ordering and then delivered on a next day service to applicable postcodes.
  • Shipping advices will be emailed through to you with your unique Barcode which you can track online at http://auspost.com.au/track
  • All orders must be signed for upon delivery. If no one is available to accept delivery, Australia Post will leave a calling card and make the consignment available for collection from a nearby Australia Post outlet.
  • Standard delivery times are up to 7 business days for orders within Australia to major capital cities and 10 business days for regional areas. Please allow up to 14 business days within New Zealand. Aquila Online will make every effort to deliver your purchase on time, however we will not be held responsible for any shipping delays that are out of our control or during peak shopping times.

Shipping time & cost:

* The shipping times below supplied by Australia Post are estimates only and commence from the date of shipping.

LOCATION SHIPPING TIMECOST
VIC   
Standard City 1 - 2 business days* $0 - Free Standard Shipping
  Country 1 - 3 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 1 - 2 business days* $15
NSW   
Standard City 1 - 3 business days* $0 - Free Standard Shipping
  Country 2 - 4 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 1 - 3 business days* $15
QLD   
Standard City 2 - 4 business days* $0 - Free Standard Shipping
  Country 3 - 5 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 1 - 3 business days* $15
SA   
Standard City 2 - 3 business days* $0 - Free Standard Shipping
  Country 2 - 4 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 1 - 3 business days* $15
NT   
Standard City 4 - 6 business days* $0 - Free Standard Shipping
  Country 4 - 14 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 2 - 10 business days* $15
WA   
Standard City 4 - 5 business days* $0 - Free Standard Shipping
  Country 4 - 10 business days* $0 - Free Standard Shipping
Express City 1 - 2 business days* $15
  Country 2 - 8 business days* $15
TAS   
Standard City 3 - 4 business days* $0 - Free Standard Shipping
  Country 3 - 4 business days* $0 - Free Standard Shipping
Express City 1 business days* $15
  Country 1 - 3 business days* $15
NZ   
Standard   4 to 14 Business Days* $0 - Free Standard Shipping
  • Aquila does not accept any liability for goods lost or damaged in transit.
  • All orders shipped to New Zealand are subject to GST upon entering Customs.

Information about Free Returns can be found here

International

Aquila Online offers delivery to anywhere within the following countries:

United States, United Kingdom, Canada, Hong Kong, Singapore, Japan, Malaysia and Philippines
LOCATIONSHIPPING TIME 
All Above Countries 3 - 14 business days  
  • Shipping will be calculated on checkout and is based on Australia Post rates plus a $20 handling fee per subsequent item in one transaction.
  • 2 or more items purchased in one transaction will be shipped using the Express Post International service.
  • All orders shipped overseas are subject to GST upon entering Customs.
  • Aquila Online will ship each order to one nominated Shipping Address only.
  • Aquila Online orders will be processed on the next business day, pending stock availabilities.
  • All orders will be delivered using Australia Post's pack and track or express post international. It is recommended your preferred delivery address is a business address, as all orders will be delivered during normal business hours.
  • Shipping advices will be emailed through to you with your unique Barcode which you can track online at http://auspost.com.au/track
  • Standard delivery times are up to 14 business days for international orders.
  • Aquila Online will make every effort to deliver your purchase on time, however we will not be held responsible for any shipping delays that are out of our control.

If you have any queries, please contact us